Our Director of Operations, Cole Blake, is an esteemed leader at Feature Flooring. He has quite literally grown up in and around the industry and has been involved in many aspects of the company long before his official start in 2014. His position as a Regional Business Manager was heavily involved in sales and customer relationships predominantly in New York City and surrounding areas including New Jersey and southern Connecticut. This strengthened his ability to work with clients directly.
When he switched over to operations, he was presented with challenges that created opportunities for change. He has developed many aspects of the organization such as staff management, department supervision, and expense control while prioritizing the needs of clients and ensuring the installations are managed efficiently and effectively.
Cole can be found on-site most days and often works long hours. During his downtime, he can be found shooting pool, drinking beer, or jamming with his band (Tall Order). He recently received a reward as a Rising Star for the Living Classrooms Foundation based in Baltimore and spends much of his off-time volunteering. Cole is hard-working and exceptionally fun to work with. He drives results and is unyielding in his pursuit of improving many aspects of operations. As an experienced installer who has spent much of his life on or around flooring renovations, he is a reliable source for information or expertise.
Connect with Cole on LinkedIn!